What if I forgot my username?
In most cases, your username is your email address. If you do not recall the email address you entered as your username, you may contact the Client Care team for assistance at support@billhighway.com.

What if I forgot my password?
You can reset your password by clicking on forgot your password? located under the member login. Enter your email address, Billhighway account number and activation code to reset your password. The activation code must match the unique activation code that we sent to you. If you do not have an activation code you can request to have a new one emailed to you directly from the forgot password page.

How can I make a payment without the username or password?
You can easily make a payment by using Billhighway's Pay Now feature. You will need the account number and email address to make a payment. Simply select the amount you wish to pay and your payment method.

How do I find my account number?
Your account number is located on the top right corner of your Billhighway statement.
Your account number will also appear on your account summary when you log in to your Billhighway.com account.

What are my payment options?
Online Payments
Pay Now
Automatic withdrawal
E-check and credit card payments accepted for all online payments
Other Payments
Pay-by-Phone (e-check or credit card)
Pay-by-Mail (check or money order only)

What is an e-check and how does it work?
It is an electronic check. You will need your bank account number, routing number and payment amount to pay using the Billhighway e-check option.

Can I pay multiple charges with a payment?
Yes, whether you login to make a payment, or use our Pay Now feature, you can select which charges you would like to apply payment to. This feature is available for both credit card and e-check payments.

I am a new member, where do I sign up?
You can begin your new member sign up by clicking here.

I am a new officer or administrator, how do I create an account?
You can begin your officer or administrator, sign up by clicking here.

Who do I contact if I have questions or an issue with my Billhighway account?
You can call us at 1-866-BILLHWY Monday through Friday, 9:00 a.m. – 7:00 p.m. EST, or email us at support@billhighway.com.